Credit Controller

Job Description

Title:                            Credit Controller                        

Reporting to:                Credit Control Team Leader

Main Function:            

To ensure the timely collection of cash relating to cash sales, maintenance and service invoicing within set times, keeping aged debtors to a minimum.

Principal Responsibilities:

·         Document all queries and ensure they are all coded correctly on JDE

·         Dealing with internal and external calls in a polite and timely manner

·         To diarise all communications with Business partners onto JDE notes

·         Provide copy invoices, calls forms and contracts for customers

·         Generation of reports on the Major Debtors on a monthly basis in a timely manner

·         Ensure they make minimum of 25 calls each day to Sales Ledger customers

·         Ensure 90 day plus debt is targeted monthly to improve RPA Debt profile

·         Process and obtain authorisation for all Sales Ledger journals

·         Liaison with internal departments where necessary

·         Open and distribute departments mail on a rota basis

·         Any other duties in line with the post

Knowledge and Requirements:

·         Minimum 2 to 3 years credit control experience

·         Good written and verbal communication skills

·         Pleasant and confident telephone manner

·         Team player

·         Ability to work well under pressure

·         Keyboard/PC skills – preferably Microsoft Word & Excel

·         Patient, organised and methodical approach to work