Our Monitored Security Alarm Systems Are Not Ignored!

A survey by a major insurance company discovered 33% of Britons ignore ringing home alarms; people assume someone else will sort the problem out!*

With an ADT monitored alarm, you know that if your alarm is activated, we receive a message from your system so we can respond to the activation fast.

Peace of Mind

All ADT security alarm systems are monitored via a telephone line to our professionally manned UK based alarm receiving centre, 24 hours a day, 365 days a year, ensuring that your alarm won't be ignored giving you complete peace of mind.

ADT Always There

If an ADT alarm is triggered it will alert our Alarm Receiving Centre (ARC).  Once the alarm is confirmed (we filter out false alarms) the ARC will contact the emergency services and/or a nominated keyholder.  The level of response depends on the monitoring contract (see table below).

ADT Monitoring Contracts

The way ADT deals with your emergency is determined by the level of security alarm system monitoring selected for that property.

Emergency Services Response - In the event of an emergency our alarm receiving centre will alert the appropriate service (Police or Fire), your key-holders and you.

Keyholder Response - In the event of an emergency our alarm system monitoring centre will alert your key-holders and you.

ADT Service	Monitoring Response	Maintenance
Platinum	Emergency Services Alerted	Comprehensive
Gold	Emergency Services Alerted	Standard
Silver	Key-holder Alerted	Comprehensive
Bronze	Key-holder Alerted	Standard

• To reduce false alarms, the Association of Chief Police Officers (ACPO) regulations state that an alarm signal must be confirmed before it is passed to the police.  An alarm activation from 2 or more independent sensors or detectors will confirm an alarm signal.

Maintenance

ADT monitored home security alarm systems are fully serviced and maintained by our professionally trained engineers and now offer either Remote Engineering Support (RES) or 24 hour telephone support.  For more details on maintenance follow this link. 

 

Request a free home security survey online NOW or call the number above to book your survey. 

 * Source Zurich Insurance & BBC