Complaints and Compliments
We want to give our customers the best service we can and it’s only by listening to them can we find out how well we are doing or where we can improve.
When things go wrong
If something goes wrong when dealing with us, be it a billing error, poor workmanship or a fault not resolved, please tell us. Our aim is to resolve any issues quickly and to our customers' satisfaction.
When we do something right
If you are pleased with the way we have dealt with you please tell us by completing our online compliments form. We can then copy that way of working elsewhere in ADT.
Please click here to send us your compliment.