|ADT's Innovative Customer Service Centre (CSC) Breaks Records with Huge Environmental Savings|
|19 July 2012|
ADT Fire & Security, Europe’s leading provider of electronic fire and security solutions, has announced that it has received the prestigious Ska Gold environmental accreditation award for its strategic investment in its state-of-the-art Customer Service Centre on New York Street in Manchester. This recognition will be the first rating of its kind in the Northern region of the UK. ADT has rolled out specific sustainability initiatives in the office space on New York Street - building an intelligent workplace from the ground up. This environmentally-led approach has enhanced service operations and overall business output, created innovative recycling schemes and waste disposal procedures, and dramatically lowered carbon emissions.
The Ska rating is an environmental assessment method which evaluates the environmental impact of a workspace to a flexible project-led scope of criteria that covers 104 best practice measures including covering CO2 emissions, waste, pollution and transport. The ADT Manchester CSC offices received the coveted gold standard after meeting demanding measures relevant to the New York street unique environmental set-up and scope.
Since its opening at the end of 2010, ADT’s CSC has gone above and beyond many sustainability-led standards. The office renovation, streamlining of operations and remote alarm diagnostic implementation of its innovative RESOLVE™ tool has driven: