Say NO to Violence at your GP surgery

One in three doctors have experienced some form of violence in the workplace. 44% of GPs said they have been threatened and  22% were physically assaulted while carrying out their duties. (BMA survey 2003)

Providing safe working environment for all is an operational and legal necessity at GP surgeries. GP practice managers have the responsibility to ensure that general practitioners, nurses and all staff within the surgery are safe at all times. GPs and the surgery staff can then concentrate on what they do best – providing high quality care.

ADT offers solutions to safeguard the staff, patients, visitors and property within GP surgeries:

Creating safe working environments

Effective security systems are increasingly important for protecting staff who work in an environment that is open to the public as GP surgery. With ADT security systems, the GP practice manager can be assured that the surgery environment is safe and protected at all times.

Ensuring that help is always closed at hand

ADT’s Medicall 800 system features staff attack, disabled alarm and waiting room systems that can be used at GP surgeries. Personal staff attack alarms are light, discreet and easy to use.  The staff attack systems provide support network for GPs, nurses and staff, and enables them to raise an alarm in emergency situations. Integrating the system with CCTV means that should a trigger be activated, cameras can automatically record events which could then be used as evidence.

Our lone worker systems enable communications with the staff that treat or visit patients outside the surgery.

Safeguarding all areas within GP surgery

The majority of incidents take place in the GP’s office or waiting room. (BMA survey 2003)

Areas that are the needs safeguarding the most are waiting room and reception areas, entry and exit routes, corridors and GP’s offices. External premises of GP surgeries should also be guarded from unwanted intruders.

Simple CCTV and monitoring solutions can safeguard reception and waiting room areas, as well as watch over the access to the building and surrounding areas. CCTV systems not only enable detection of violence incidents in early stages, the CCTV recordings can provide evidence in court should it be needed. In addition, the CCTV cameras are a proven deterrent to threatening antisocial behaviour.

The CCTV systems can be integrated with access control and intruder alarms systems.

Protection for GP’s offices is possible with access control and waiting room systems. 

Watching over restricted areas

Areas that should be accessible to the authorised personnel only, such as drug storage and pharmacies, can be effectively protected by ADT’s access control systems. The access control system can be integrated with CCTV system for monitoring and incidents recording.

A serious problem needs serious solutions.

To find out how ADT can help you to create safer working environment at your surgery, request a visit from one of our consultants and receive a free security survey.