Do ADT Offer Remote Testing Of Alarms?

Advanced Remote Monitoring from ADT

Ensuring your intruder alarm system is regularly serviced and maintained is vital to making sure that property and lives remain protected.  It also protects the investment you have made in your security equipment. ADT systems are installed to the highest standards and accredited by the British Security Industry Association.As part of this high quality service, we provide a thorough inspection of your equipment twice a year to ensure all aspects of the system are working correctly and well maintained. As the market leader we use the latest available technology.We will only need to visit your premises once per year to carry out this inspection as we will also carry out one inspection via our advanced remote monitoring centre.

Physical Maintenance Visit

We will also visit you in person once a year to check the alarm system is fully operational, visually inspect major components for signs of damage or deterioration and monitor equipment performance.  With the largest network of trained service engineers in UK – 1,100 engineers – we are always local to you and available 24 hours a day should you need us.

What Do We Check in a RRI?

• Your alarm panel is working correctly including set/unset confirmation
• Your detection devices are functioning correctly
• All signalling via your telephone line is fully operational
• Evidence of faults or tampering of your system
• All circuits are checked for correct operation – this includes infrequently used zones such as panic buttons which will be fully checked by a walk test during your physical inspection
• Your power supply is in full working order
• You will receive verification that the above elements have been checked

Benefits of a RRI

• It allows the inspection to take place with no inconvenience to you
• The inspection can take place any time 24/7 Whilst the inspection takes place there will be no disruption to your service or premises
• Checking the system remotely is an environmentally friendly alternative to a physical visit, reducing the carbon footprint of your system
• Comprehensive testing of all devices If we identify an issue during your RRI, we will dispatch an engineer via our RESOLVE service.
• One of the additional benefits is that the engineer will know the fault in advance and be prepared to repair the systemon arrival, minimising disruption, and downtime
• Complements your annual physical inspection by our trained engineers who will visually check all product parts and system capability
• You will be sent a full test verification certificate after each inspection