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Security Systems need 24 hour support

Regular servicing ensures that your system meets insurance conditions.  It cuts downtime, maintains performance, and helps equipment provide longer services.

Callouts for emergencies and system resets are important too.  Delays can be dangerous and expensive. We arrange inspections and routine maintenance, and provide instant access to our 24 hour National Service Bureau.  We have the industry's largest team of over 1200 trained service engineers, ensuring that emergency assistance is always nearby, anywhere in the country.  We aim to attend emergency call-outs without four hours, night or day.

Remote Support

We can also provide around the clock support with our RESOLVE service.  This offers remote diagnostics and system resets, giving technicians at the RESOLVE support centre access to the same management facilities and diagnostic tools as an engineer on site.

The majority of calls are completed in minutes without an engineer visit - ensuring your protection is maintained, and removing the need to have staff on site outside business hours.

More than 180,000 customers currently use Resolve.  It uses are not limited to emergencies.  It can help train new staff to operate the system with on-screen instructions, and offer system reconfiguration when changes such as entry/exit timer resetting are required.

FREE Security Survey

For a free no obligation survey of your premises please complete our online form.

 

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