How to prevent false alarms?

False alarms can occur when an alarm is activated due to the incorrect operation of the alarm system, windows and doors not being properly secured and the path of the PIR beam interrupted through insecure stock.  The activated alarm signal reaches the ARC and filtering techniques are applied before the emergency services are contacted.  It is important that the number of false alarms is reduced as police attendance to the site could be affected.

• Ensure all users are properly trained on how to operate the system
• Ensure that all doors are windows are securely locked when the system is set
• Check to make sure that sensors are not obstructed
• Ensure that your system receives regular maintenance checks
• Advise ADT if there are any alterations to your building/home or contents that might affect the system operation
• Upgrade your system to include alarm confirmation technology

What are the main causes?

• The alarm system not being operated properly
• Windows and doors not being properly secured
• Keyholders who are unfamiliar with your system
• The alarm being set with people still in the building/home
• Objects/movement in front of the movement detectors

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