Help & Support

ADT Smart Home

I would like additional devices for my alarm. Who do I contact to arrange this?

In order to supply additional devices and make sure they are compatible with your current system you may need a short consultation with one of our office based security experts. This is to ensure that the equipment is suitable and provides the right protection for you.


To order additional equipment or speak to one of our experts, please contact 0800 1698 999 or click here to complete our web form.

I would like additional devices for my alarm. How much will this cost me?

As each home is different; we need to review your existing equipment and ensure that you remain protected around the clock. For a quote on any devices, call 0800 1698 999 or click here to complete our web form.

I would like to upgrade my keyholder response intruder alarm to police response. What do I do now?

Great, you’ve chosen to take the step and opt for a police response alarm system to give you extra protection and complete peace of mind.


Depending on your current alarm system, we will either be able to activate police response remotely or a security consultant may need to visit your premises. Please note that adjustments may need to be made to your current system or in some cases a new alarm may need to be installed. Once your alarm system meets the requirements for police response, an application for a Unique Reference Number or URN will be submitted to your local constabulary, an application fee normally applies depending on your police force. To get the process started today, call 0800 1698 999 or click here and complete our web form.

What are you looking to secure?

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

CALL: 0800 804 6224


If you have any questions about our products and services, you can call us on the number shown above. Our advisors are available from:

8am - 8pm Monday and Tuesday,
8am - 7pm Wednesday to Friday,
9am - 5pm Saturday and Sunday

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

Your details

Company details

Getting a free security assessment and a quote specific to your needs, couldn't be simpler

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Your details

If you have any questions about our products and services, you can call us on the number shown above. Our advisors are available from

8am - 8pm Monday and Tuesday,
8am - 7pm Wednesday to Friday,
9am - 5pm Saturday and Sunday