ADT -  Offical response to recent media reports

18 February 2016

Some recent reports have indicated that “bogus ADT sellers” have been operating in certain areas of the country, door knocking and causing householders some concern.

ADT direct sales teams and representatives must adhere to ADT company policies and best practice at all times, they are security vetted, wear high visibility vest and carry ID cards as proof of their status. Our sales representatives undergo internal training to ensure that our policies and procedures are followed.

We take all comments and complaints very seriously, we investigate every report of suspicious behaviour and, if necessary, take appropriate actions.

Should you have any concerns about “bogus callers” from any organisation, we advise that you contact your local police on the non-emergency number 101.

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If you have any questions about our products and services, you can call us on the number shown above. Our advisors are available from:

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Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

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If you have any questions about our products and services, you can call us on the number shown above. Our advisors are available from

8am - 8pm Monday and Tuesday,
8am - 7pm Wednesday to Friday,
9am - 5pm Saturday and Sunday