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Help & support

If you need help managing your ADT alarm account, or support on getting the most from your home or business security, you’ll find all the answers here.

Business security

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Smart Services

Smart Business

With ADT, you’re protecting your business – and your livelihood – with the best. Here you’ll find all the help and support you need to manage your ADT security, and resolve any issues you might have.

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ADT Smart Business

To help us get you the right information, tell us which version of the app you’re using.

Smart Services

Smart Business

Log-in to manage your ADT Smart Business account, to amend/add/delete your security scenarios, or find the answer to your question in the dropdown menu.

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Not already a customer? Why switch to ADT

As threats to your business grow, choose the best possible protection. Switch your current system to ADT and trust the leading name in security, with 24/7 alarm monitoring and maintenance support you can depend on. It’s easy to switch, even if your security system was installed by another supplier.

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CCTV vs IP Cameras

If you're concerned about the security of your home, installing a reliable surveillance system can give you, and your family, peace of mind. To help you choose the right surveillance system for your circumstances, we've covered all the basics of CCTV and IP cameras in this blog.

7 Things To Consider As Your Business Reopens

After the third coronavirus lockdown in the UK, non-essential shops and businesses were allowed to reopen from April 12th, 2021. Whether you own a small boutique, run a firm in an office, or you’re implementing outdoor service at your café, there’s a lot to consider in terms of health and safety.

A short guide to leasing

Leasing is similar to hiring – you’ll pay to use someone else’s products for an agreed period of time, without committing to a full purchase. Essentially, it’s a form of borrowing.

Protecting Your Business Premises During Covid-19

These uncertain times may be the toughest most of us will ever go through as business owners. We’ve all had to completely change the way we live and work. Whether that’s moving our livelihood online or closing down our business entirely.

Top construction site security tips

If you’re in the construction industry, you’ll know the conflicting feeling of leaving your tools on-site, read ADT’s top tips for keeping your site secure.

What is a monitored alarm and are the benefits worth it?

The very first Monitored alarm system was established in the US in 1866 by the president of the Gold and Stock Telegraph Company after he was disturbed in his home by a burglar. The idea then – as now – is that when an alarm is triggered it immediately notifies a separate monitoring centre. That means there’s always someone watching over your home, whether you’re there or not.

Don’t let burglars ruin the bank holiday for your business

Everyone loves a bank holiday weekend. With not one but two three-day weekends in May, the opportunities for career criminals to target unstaffed premises are particularly high. Sadly, commercial crime is on the rise in the UK according to the latest figures*. The good news is there are lots of ways for you to boost security ahead of the May bank holidays thanks to ADT’s expert business security tips.

Easy ways to protect your business from a cyber attack

Technology is constantly moving forward and hackers are finding more sophisticated and inventive ways to attack businesses. Data breaches and leaks can cost not only your trust with consumers but your hard-earned profits too.

What you can’t see you can’t steal

Here in the UK over half of all businesses have been affected by crime. It causes shocking disruption and cost, not to mention physical and emotional damage to its victims.

How to prevent employee theft

When you think about money and assets going missing from your business, the last place you want to look is at your own staff. We’ve put together a list of ways to avoid employee theft and make sure you stay open for business.

78% of burglars use social media to target properties

Here’s our top tips to stay safe on social

The big questions you should be asking about your business security

For many people their business isn’t just their livelihood, it’s their life. When you’ve worked hard to not only get your business off the ground but also make it successful, crime can have a devastating effect both physically and emotionally.