ADT Reviews

With 150 years of experience, ADT’s home security experts are trusted across the UK for good reason. Check out our Trustpilot reviews and see for yourself.

Providing all-inclusive service, 24-hour support and high-quality products wrapped up in tailored security systems, we’re the industry-leading experts you can trust.

Tailored solutions, trusted by our customers

We're rated an average of 4.5 stars on Trustpilot. Read our reviews and find out why our customers trust us.

Security that works for your home

Monitoring, maintenance and technical support are all included in a subscription tailored to your home and needs. Our security solutions are designed to protect the things you love.

Trusted by the experts

Our expertise and advice haven’t gone unnoticed. We’ve caught the attention of a whole host of home security stalwarts.

Keeping families secure for over 150 years

In our latest annual customer survey, over 57% of our customers said they trust us to protect them from crime over other brands.

Industry accredited

We work to strict international standards, and we only use fully accredited engineers, so you can rest assured that you and your home are in safe hands.

FAQs

Are ADT alarms well reviewed?

Yes. With 150 years of experience delivering reliable security solutions, we’re the UK’s home security experts you can trust – and the reviews speak for themselves. We have over 15,000 reviews on Trustpilot, with an ‘Excellent’ 4.5/5 rating, as well as reviews from industry experts like PCMag.com, SafeWise and Home Security.

How is the ADT Trustpilot score calculated?

Trustpilot gives a non-biased TrustScore of between 1 and 5, using customer reviews. This is based on three factors: timespan, frequency and Bayesian average.

Visit Trustpilot for more information on how our ADT reviews are calculated.

What does ADT customer service include?

You’ll get 24/7/365 monitoring as standard with your home security system. Our all-inclusive service also includes support from our dedicated Remote Operating Centre, designed to provide you with round-the-clock technical and maintenance expertise.

If you need any help or support with your system, our friendly customer service team are always on hand to assist you. Head to Help and Support to get in touch with us.

Learn more about ADT

If you want to find out more about securing your home, we’re here to help.

Child poking head out of box

Moving home?

Spotted one of our bell boxes on your new home? As a housewarming gift we'd like to offer you 50% off alarm reconnection and monitoring for the first six months.*

Child and mother reading

All-inclusive service

Be protected by the best. Of course, you can always find lower cost options when choosing a security system for your home, but are they worth the risk?

Get a free quote

We’ll conduct a security assessment completely free of charge, before recommending the perfect solution based on your home and your requirements. Arrange a visit with one of our friendly ADT Security Consultants or call us on 0808 271 9924 to get your bespoke quote.

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What are you looking to secure?

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

CALL: 0800 804 6226


If you have any questions about our products and services, you can call us on:

0808 273 4201

8.30am - 6pm Monday to Friday,
9am - 5pm Saturday

Get a free security assessment and a quote specific to your needs by calling 0808 2734 201.

Please use this form to submit an enquiry. This form collects your name, email address, and other personal information. Please read our Privacy Policy for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

Your details

Company details

Getting a free security assessment and tailored quote is simple. We offer home visits or telephone calls.

0808 2714 435

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If you have any questions about our products and services, call us:

0808 2714 435

We're available:

Mon 08:30 - 18:00 Tues 08:30 - 18:00 Weds 08:30 - 18:00 Thurs 08:30 - 18:00 Fri 08:30 - 18:00 Sat 09:00 - 17:00 Sun Closed

Please use this form to submit an enquiry. This form collects your name, email address, and other personal information. Please read our Privacy Policy for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.

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