When you choose this package we’ll ask you to nominate a number of keyholders - ideally colleagues who live nearby. If your alarm is triggered, first we’ll rule out a false alarm. Then we’ll call you and your keyholders. We’ll help you train them on best practice for responding to an alarm but essentially they’ll check the exterior of the premises and call the police if anything is amiss. If there are no signs of a break-in they’ll enter the building and reset the alarm.