Blue outline of clouds

WE DON'T JUST RAISE THE ALARM.
WE ANSWER IT.

At ADT we understand that no two customers are the same. For many, an industry-leading ADT monitored alarm will provide all the reassurance they require. Others will require a little more peace of mind.

Perhaps you're away from home frequently. Or you might not be able to rely on neighbours or family to attend an alarm as keyholders. It may just be that you don't want to inconvenience them and you'd prefer a guaranteed response from a qualified professional.

Illustrated top down view of a blue car

That's where Private Security Response comes in. As well as alerting you to an alarm, we immediately deploy a security guard to your home to investigate. There are two types of cover: external check and keyholder

Scroll down to discover more.

Blue circle arrow pointing down

ALARM TRIPPED.
MONITORING CENTRE ALERTED.

Private security phone contact illustration
Yellow phone circle icon

Slide to answer

Man working on a computer with cloud overlay
Private security phone contact illustration
Yellow phone circle icon

Slide to answer

FALSE ALARM?
HOMEOWNER
GIVES CODE TO
CANCEL ALARM.

ADT security panel console with pin icons

GENUINE ALARM?
RESPONSE OFFICER DISPATCHED.

EXTERNAL CHECK SERVICE

Officer carries out external check of all accessible areas

KEYHOLDER SERVICE

Officer carries out external and internal check

IF NO SIGN OF BREAK IN:
OFFICER REPORTS FINDINGS VIA MOBILE TERMINAL.
REPORT LOGGED.

EXTERNAL
CHECK
SERVICE

Officer leaves premises

KEYHOLDER
SERVICE

Officer resets alarm and secures premises

IF SIGN OF BREAK
IN OR CRIME:

CALLS POLICE & HOMEOWNER AND
WAITS AT PROPERTY

WHEN EVERYTHING SATISFACTORY,
LEAVES PREMISES

FULL REPORT
EMAILED TO
HOMEOWNER
WITHIN 24 HOURS

THERE WHEN YOU NEED IT

With our Private Security Response service you can rest assured of a watchful eye on your home, no matter where you are.

You can add it to your current package or get a free quote as a new customer. Here are the key benefits of both types of cover:

EXTERNAL
CHECK
SERVICE

  • Immediate response from our team
  • Visited by a qualified and fully vetted security professional
  • Thorough check of the property perimeter
  • Police informed if needed
  • Full report sent to you

KEYHOLDER
SERVICE

  • Immediate response from our team
  • Visited by a qualified professional
  • Thorough check of the property inside and out
  • Alarm reset and property secured
  • Police informed if needed
  • Full report sent to you
ResidentialBusiness

What are you looking to secure?

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

CALL: 0800 804 6226

If you have any questions about our products and services, you can call us on:

0808 273 4201

8.30am - 6pm Monday to Friday,
9am - 5pm Saturday

Get a free security assessment and a quote specific to your needs by calling 0808 2734 201.

Please use this form to submit an enquiry. This form collects your name, email address, and other personal information. Please read our Privacy Policy for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

Your details

Company details

Getting a free security assessment and tailored quote is simple. We offer home visits, or via video link or telephone if preferred.

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Your details

If you have any questions about our products and services, you can call us on:

0808 2714 435

Our advisors are available from:
8.30am - 6pm Monday to Friday,
9am - 5pm Saturday

Please use this form to submit an enquiry. This form collects your name, email address, and other personal information. Please read our Privacy Policy for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.