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Home monitoring systems & response alarm plans

When investing in home security, you and your family should always be fully protected, with no hidden surprises.

All ADT alarms have 24/7/365 monitoring included as standard, but you can take your security solution one step further with our response alarm plans.

Add an extra layer of protection by nominating a friend or family member as your point-of-call keyholder when away, enable the police to be notified, or assign a private security guard to your home when the alarm goes off.

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What is monitored security?

According to a Go.Compare survey, 76% of Brits admit to ignoring their alarm when it goes off, so what happens if no-one’s there to answer it? That’s where a monitoring plan comes in:

We hear it
Your security system sends a signal to our UK monitoring centre.

We assess it
As soon as the signal is confirmed, our security experts take action.

We raise it
We call you and your keyholders, the police, or a private security guard – depending on your level of cover.

Tell me more about monitoring

Cover to suit your needs

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Keyholder

With Keyholder Response, when your monitored alarm system is activated, we’ll call you and any nominated friends and family.

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Police

If an intruder is detected in your property, Police Response ensures that the local authorities are notified, as well as your nominated keyholders. Only accredited companies with approved alarm monitoring centres like ADT meet the necessary standards, and are able to offer Level One police response.

Security companies that offer police response will provide you with a Unique Reference Number (URN); the police will ask for this when they are contacted.

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Private Security

Private Security Response monitors your home, no matter where you are. A private security guard will be sent to your home if your alarm is activated, with two levels of cover available.

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Service with no hidden surprises

When you join ADT, not only do you get a tailored monitored alarm system designed around your security needs, but you also benefit from an all-inclusive service and full maintenance support. That means expert help, without any unexpected issues

Small blue tick icon24-hour support from ADT Customer Service Centre
Small blue tick iconDaily System Checks
Small blue tick iconRoutine Service and Maintenance inspections
Small blue tick icon12-month warranty on all equipment
Small blue tick iconRemote System Resets
Small blue tick icon24-hour Service Engineer Callout
Small blue tick iconReplacement of faulty equipment, Telecoms faults, problems with own network or infrastructure
Small blue tick iconAccess to our 24/7 technical support service
Small blue tick iconCall-outs for any labour required irrespective of cause, including storms, flooding, water damage (including leakages)
Small blue tick iconSupport against break-in, fire, smoke damage, act of vandalism, misuse and third-party involvement, whether direct or indirect

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We’ve got the answers

Sharpen your security knowledge by taking our quick home security quiz.

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Masters of monitoring

We’ve been providing peace of mind for over 145 years, with round-the-clock security system monitoring that keeps homes across the nation safe.

Our friendly and local team are on-hand to visit your home, answer any questions you have, and give you a free quote on any of our response alarm solutions. You can also call us to find out more.

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Home monitoring systems FAQs

How do monitored smoke alarms work?

ADT smoke alarms also receive monitoring support, courtesy of PowerG wireless technology.

When heat and smoke is detected, a signal is quickly sent via PowerG to alert the fire brigade.

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What are you looking to secure?

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

CALL: 0800 804 6226


If you have any questions about our products and services, you can call us on:

0808 273 4201

8.30am - 6pm Monday to Friday,
9am - 5pm Saturday

Get a free security assessment and a quote specific to your needs by calling 0808 2734 201.

Please use this form to submit an enquiry. This form collects your name, email address, and other personal information. Please read our Privacy Policy for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

Your details

Company details

Getting a free security assessment and tailored quote is simple. We offer home visits or telephone calls.

0808 2714 435

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If you have any questions about our products and services, call us:

0808 2714 435

We're available:

Mon 08:30 - 18:00 Tues 08:30 - 18:00 Weds 08:30 - 18:00 Thurs 08:30 - 18:00 Fri 08:30 - 18:00 Sat 09:00 - 17:00 Sun Closed

Please use this form to submit an enquiry. This form collects your name, email address, and other personal information. Please read our Privacy Policy for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.

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