Health and Safety
At ADT, we consider health and safety a top priority. We operate a Zero Harm policy, to ensure both our customers and engineers are never placed in harm’s way.
As part of our Zero Harm policy, we kindly ask our customers:
To make sure the property is safe to enter
To move large pieces of furniture prior to our engineer’s arrival - our engineers are not responsible for this
If building work is taking place at your property, please let us know in advance in case we need to rearrange our visit
To be aware that our dummy boxes and outdoor cameras cannot be installed above a flat roof, on cladding or at a height above 3 metres