Health and Safety
At ADT, we consider health and safety a top priority. We operate a Zero Harm policy, to ensure both our customers and engineers are never placed in harm’s way.
As part of our Zero Harm policy, we kindly ask our customers:
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To make sure the property is safe to enter
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To move large pieces of furniture prior to our engineer’s arrival - our engineers are not responsible for this
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If building work is taking place at your property, please let us know in advance in case we need to rearrange our visit
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To be aware that our dummy boxes and outdoor cameras cannot be installed above a flat roof, on cladding or at a height above 3 metres