Round the clock support
- 24-hour support from ADT Customer Support Centre.
- 24-hour Service Engineer callout.
- Access to 24/7 technical support service.
- Daily system checks.
There are many reasons why you should choose ADT, but with the additional benefits of our all-inclusive service plan, total peace of mind comes highest on the list.
Only ADT offers, as standard, an all-inclusive service and maintenance plan for all home security packages.
That means when you choose an ADT system, you’ll feel even more secure, because the cost to ensure your system keeps on working and protecting what matters most, is already taken care of.
Expert support with no hidden extras - what’s covered in the all-inclusive plan?
We understand unexpected things can happen. So, that’s why we go above and beyond the standard 12-month manufacturer’s warranty and guarantee with additional services:
We run remote inspections regularly, to check the signal and programming between your alarm and the ADT Alarm Receiving Centre is working. Also, there is an annual on-site check to ensure the hardware is operating correctly.
If the system is installed by ADT, all equipment is guaranteed for the lifetime of your contract.
Our team of technicians are here to help you get set up, answer questions, fix any issues and generally ensure you get the most out of your system.