When you invest in one of our alarm systems you'll get the latest technology from a name you can trust. From professional support and smart technology, to 24/7 business and home monitoring, there's so much more to an ADT alarm system.
Our skilled engineers will set up your monitored alarm system to keep your home or business fully secure, inside and out. We use a range of devices to help minimise false alarms caused by pets, light and wind, and maximise your security.
We know the industry moves quickly, so we use latest adaptive technology. That means we can apply any updates or upgrade your system without having to change it.
You can be sure all our security alarm systems are professionally designed and installed to comply with the latest British and European standards. Plus our revolutionary wireless security devices mean a quick and tidy installation.
One of the most advanced systems on the market, our alarms are backed up by a remote service. This means we can check your system for faults with no disruption. From there we can often fix the problem remotely, getting you back on track.
If you have a smart system, your WIFI will keep you notified of what’s going on at home while you’re away. With ADT your system is backed up with a separate connection, meaning if you broadband goes down your alarm keeps working and remains monitored by us.
If you do need our help, ADT is committed to excellent customer service. Most queries are resolved over the phone within 10 minutes, but if you do need an engineer we offer the support of over 1400 nationally. You'll also get an annual physical inspection by our trained engineers who will check all product parts and system configuration.
Our ADT Smart Home and ADT Smart Business systems lead the way when it comes to connected security.
Our mobile and web apps not only let you activate and deactivate your alarm, but let you turn on lights to make it look like you're in even if you're not. If you have cameras view them in the app to see who has been in and out of your home or business no matter where you are.
We know life is busy, so our app lets you set up any type of scenario you want to save the trouble of doing it manually. Set your alarm system to activate automatically at night, or get notifications when movement is detected on your property.
If your security monitoring system detects an intruder or fire, time is of the essence. Our Alarm Receiving Centre is equipped to monitor around 400,000 UK alarm signals, 24/7, 365 days a year. So we can quickly respond if something isn't right.
When an alarm is activated in your home or business we contact you, your keyholders and can even inform the police. Our team react and respond to a confirmed intruder activation in an average time of 42* seconds, the fastest response time in the industry.
*In accordance with industry regulations, ADT will allow an alarm to activate for 120 seconds, in order to filter out false alarms. ADT will then respond in an average of 42 seconds of this confirmed activation being presented. Based on figures obtained for January 2017
We also respond to fire or smoke alarm in an average time of 8 seconds*.*Based on figures obtained for January 2017
If you need technical help, ADT's RESOLVE centre are always there. Our RESOLVE centre has a highly technical, professional support department that looks out for you 24/7, 365 days a year.
Our strong working relationship with our alarm system manufacturers mean that we're the leaders and innovators in intruder security. We're actively involved with the future of the security sector, so we always provide the best quality service for our customers.
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