User Guides

This page contains user guides to help you understand your system and answer some of the most commonly asked questions about ADT Smart Business systems.

FAQs

How do I set/unset my intruder alarm system?

Click on the links below to download our user guides:

How do I part set my intruder alarm system?

Click on the links below to download our user guides:

How do I put my intruder alarm system into night set mode?

Click on the links below to download our user guides:

How do I change the master code for my intruder alarm system?

Click on the links below to download our user guides:

How do I add a new user code?

Click on the links below to download our user guides:

How do I add a new fob to my intruder alarm system?

Click on the links below to download our user guides:

How do I temporarily disable a zone in my premises?

Click on the links below to download our user guides:

Customer Quick Reference Guides

How do I report a general fault?

If you cannot find the answers you are looking for please contact us 0344 8001 999.

How can I put my fire system on test mode?

Please click here download the Fire Testing Reference Guide

What are you looking to secure?

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

CALL: 0800 804 6226


If you have any questions about our products and services, you can call us on:

0808 273 4201

8am - 8pm Monday and Tuesday,
8am - 7pm Wednesday to Friday,
9am - 5pm Saturday and Sunday

Get a free security assessment and a quote specific to your needs by calling 0808 2734 201.

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

Your details

Company details

Getting a free security assessment and a quote specific to your needs, couldn't be simpler

All required fields need to be completed

Your details

If you have any questions about our products and services, you can call us on:

0808 2714 435

Our advisors are available from:
8am - 8pm Monday and Tuesday,
8am - 7pm Wednesday to Friday,
9am - 5pm Saturday and Sunday