FAQs
How do I set/unset my intruder alarm system?
Click on the links below to download our user guides:
How do I part set my intruder alarm system?
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How do I put my intruder alarm system into night set mode?
Click on the links below to download our user guides:
How do I change the master code for my intruder alarm system?
Click on the links below to download our user guides:
How do I add a new user code?
Click on the links below to download our user guides:
How do I add a new fob to my intruder alarm system?
Click on the links below to download our user guides:
How do I temporarily disable a zone in my premises?
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Customer Quick Reference Guides
Click on the links below to download our user guides:
How do I report a general fault?
If you cannot find the answers you are looking for please contact us 0344 8001 999.
How can I put my fire system on test mode?
Please click here download the Fire Testing Reference Guide