Help & Support

ADT Business

How do I identify what type of intruder alarm system I have?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I set/unset my intruder alarm system?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I part set my intruder alarm system?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I put my intruder alarm system into night set mode?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I change the master code for my intruder alarm system?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I add a new user code?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I add a new fob to my intruder alarm system?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I temporarily disable a zone in my premises?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

Customer Quick Reference Guides

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I report a general fault?

If you cannot find the answers you are looking for please contact us 0344 8001 999.

How can I put my fire system on test mode?

Please click here download the Fire Testing Reference Guide

Smoke detectors

You’re four times more likely to die in a fire if there’s no working smoke detector. Our monitored smoke detectors identify smoke early so we can quickly contact you and the fire service – whether you’re at home or not.

CCTV systems

67% of UK burglars say CCTV would deter them from targeting a property. When protecting your home and family, ADT high-definition CCTV cameras mean there’s no place to hide.

What are you looking to secure?

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

CALL: 0800 804 6224


If you have any questions about our products and services, you can call us on the number shown above. Our advisors are available from:

8am - 8pm Monday and Tuesday,
8am - 7pm Wednesday to Friday,
9am - 5pm Saturday and Sunday

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

Your details

Company details

Getting a free security assessment and a quote specific to your needs, couldn't be simpler

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Your details

If you have any questions about our products and services, you can call us on the number shown above. Our advisors are available from

8am - 8pm Monday and Tuesday,
8am - 7pm Wednesday to Friday,
9am - 5pm Saturday and Sunday