Two white, wall-mounted security cameras with lights

Business Security User Guides

This page contains user guides to help you understand your system and answer some of the most commonly asked questions about ADT Business systems.

FAQs

How do I identify what type of intruder alarm system I have?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I set/unset my intruder alarm system?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I part set my intruder alarm system?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I put my intruder alarm system into night set mode?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I change the master code for my intruder alarm system?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I add a new user code?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I add a new fob to my intruder alarm system?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I temporarily disable a zone in my premises?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

Customer Quick Reference Guides

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I report a general fault?

If you cannot find the answers you are looking for please contact us 0344 8001 999.

How can I put my fire system on test mode?

Please click here download the Fire Testing Reference Guide

Documents & downloads

Quick Consumer Reference Guide: Galaxy G2

Quick Consumer Reference Guide: ADT PM33 Commercial System

CCTV vs IP Cameras

If you're concerned about the security of your home, installing a reliable surveillance system can give you, and your family, peace of mind. To help you choose the right surveillance system for your circumstances, we've covered all the basics of CCTV and IP cameras in this blog.

7 Things To Consider As Your Business Reopens

After the third coronavirus lockdown in the UK, non-essential shops and businesses were allowed to reopen from April 12th, 2021. Whether you own a small boutique, run a firm in an office, or you’re implementing outdoor service at your café, there’s a lot to consider in terms of health and safety.

A short guide to leasing

Leasing is similar to hiring – you’ll pay to use someone else’s products for an agreed period of time, without committing to a full purchase. Essentially, it’s a form of borrowing.

Protecting Your Business Premises During Covid-19

These uncertain times may be the toughest most of us will ever go through as business owners. We’ve all had to completely change the way we live and work. Whether that’s moving our livelihood online or closing down our business entirely.

Top construction site security tips

If you’re in the construction industry, you’ll know the conflicting feeling of leaving your tools on-site, read ADT’s top tips for keeping your site secure.

What is a monitored alarm and are the benefits worth it?

The very first Monitored alarm system was established in the US in 1866 by the president of the Gold and Stock Telegraph Company after he was disturbed in his home by a burglar. The idea then – as now – is that when an alarm is triggered it immediately notifies a separate monitoring centre. That means there’s always someone watching over your home, whether you’re there or not.

Don’t let burglars ruin the bank holiday for your business

Everyone loves a bank holiday weekend. With not one but two three-day weekends in May, the opportunities for career criminals to target unstaffed premises are particularly high. Sadly, commercial crime is on the rise in the UK according to the latest figures*. The good news is there are lots of ways for you to boost security ahead of the May bank holidays thanks to ADT’s expert business security tips.

Easy ways to protect your business from a cyber attack

Technology is constantly moving forward and hackers are finding more sophisticated and inventive ways to attack businesses. Data breaches and leaks can cost not only your trust with consumers but your hard-earned profits too.

What you can’t see you can’t steal

Here in the UK over half of all businesses have been affected by crime. It causes shocking disruption and cost, not to mention physical and emotional damage to its victims.

How to prevent employee theft

When you think about money and assets going missing from your business, the last place you want to look is at your own staff. We’ve put together a list of ways to avoid employee theft and make sure you stay open for business.

How to protect yourself from social media burglaries

Our research has revealed that money and credit cards are one of the most stolen items in UK burglaries, and social media could play a part in the rising number of cases.

The big questions you should be asking about your business security

For many people their business isn’t just their livelihood, it’s their life. When you’ve worked hard to not only get your business off the ground but also make it successful, crime can have a devastating effect both physically and emotionally.

Business Security User Guides

FAQs

How do I identify what type of intruder alarm system I have?

How do I set/unset my intruder alarm system?

How do I part set my intruder alarm system?

How do I put my intruder alarm system into night set mode?

How do I change the master code for my intruder alarm system?

How do I add a new user code?

How do I add a new fob to my intruder alarm system?

How do I temporarily disable a zone in my premises?

Customer Quick Reference Guides

How do I report a general fault?

How can I put my fire system on test mode?

Documents & downloads

CCTV vs IP Cameras

7 Things To Consider As Your Business Reopens

A short guide to leasing

Protecting Your Business Premises During Covid-19

Top construction site security tips

What is a monitored alarm and are the benefits worth it?

Don’t let burglars ruin the bank holiday for your business

Easy ways to protect your business from a cyber attack

What you can’t see you can’t steal

How to prevent employee theft

How to protect yourself from social media burglaries

The big questions you should be asking about your business security

Thank you