Two white, wall-mounted security cameras with lights

Business Security User Guides

This page contains user guides to help you understand your system and answer some of the most commonly asked questions about ADT Business systems.

FAQs

How do I identify what type of intruder alarm system I have?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I set/unset my intruder alarm system?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I part set my intruder alarm system?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I put my intruder alarm system into night set mode?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I change the master code for my intruder alarm system?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I add a new user code?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I add a new fob to my intruder alarm system?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I temporarily disable a zone in my premises?

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

Customer Quick Reference Guides

For Business customers there are a number of panels in our range. Click here to identify your control panel and also to view our range of videos.

How do I report a general fault?

If you cannot find the answers you are looking for please contact us 0344 8001 999.

How can I put my fire system on test mode?

Please click here download the Fire Testing Reference Guide

ResidentialBusiness

What are you looking to secure?

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

CALL: 0800 804 6226


If you have any questions about our products and services, you can call us on:

0808 273 4201

8.30am - 6pm Monday to Friday,
9am - 5pm Saturday

Get a free security assessment and a quote specific to your needs by calling 0808 2734 201.

Please use this form to submit an enquiry. This form collects your name, email address, and other personal information. Please read our Privacy Policy for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

Your details

Company details

Getting a free security assessment and tailored quote is simple. We offer home visits or telephone calls.

0808 2714 435

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If you have any questions about our products and services, call us:

0808 2714 435

We're available:

Mon 08:30 - 18:00 Tues 08:30 - 18:00 Weds 08:30 - 18:00 Thurs 08:30 - 18:00 Fri 08:30 - 18:00 Sat 09:00 - 17:00 Sun Closed

Please use this form to submit an enquiry. This form collects your name, email address, and other personal information. Please read our Privacy Policy for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.

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