How monitoring takes home security to the next level

Installing a home security alarm is only half the job. Just as important is what happens when it’s activated. Unlike DIY security systems ADT provide 24/7 response and support. So your alarm is never ignored.

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Service with no hidden surprises

When you join ADT, you’ll benefit from an all-inclusive service and maintenance package. That means expert support without any unexpected extras. Take a look at what’s included below:

24-hour support from ADT Customer Service Centre
Daily System Checks
Routine Service and Maintenance inspections
12-month warranty on all equipment
Remote System Resets
24-hour Service Engineer Callout
Replacement of faulty equipment, Telecoms faults, problems with own network or infrastructure
Access to our 24/7 technical support service - RESOLVE
Carbon Monoxide Gas Detector replacement when expired
Callouts for any labour required to fix the system irrespective of cause including acts of nature - i.e. storm, flooding, water damage (including leakage and high pressure washing)
Break-in, fire, smoke damage, act of vandalism, misuse, third party involvement whether direct or indirect
Additional site training
Detect and deter

Detect and deter

​With over 145 years’ experience securing homes and businesses under out belt, we’re a natural deterrent to burglars. Combine that with the fastest response time in the UK* and you have an unbeatable monitored security system.

Deter

Although the ADT bell box is a strong visual deterrent, some burglars will still try their luck. When this happens, we’re here to take action. ​

Alert

​Every time a monitored ADT alarm is triggered, a signal is sent to our Alarm Monitoring Centre, which is manned around the clock.

Action

Our security experts are waiting and prepared for any eventuality. ​24/7/365 means we’re never off duty - not for a second.

64% of burglaries are attempted when people are at home.

Our systems let you set the alarm downstairs while you sleep safely upstairs

Our monitored alarm packages

​We know every customer is different, and so are their security needs. That’s why we offer a range of packages to suit every lifestyle and budget.

Keyholder Response

Once we’ve ruled out a false alarm and established that you’re not at home, we’ll contact your chosen keyholder - this could be a friend, family member or neighbour.

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Police Response

With this service we don’t just call your keyholder, we’ll also call the police in the event of a confirmed intrusion.

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Private Security Response

We’ll dispatch a security professional to investigate, secure the premises and call the police if necessary.

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Smoke Detectors

Smoke Detectors

As an additional add on to your security solution we also offer monitoring on our smoke detectors, to protect you and your family. So, if the worst was to happen, we can act quickly, saving valuable time when it’s needed most, even if you’re away from home.

Detect

Fire can devastate lives and property, and because there’s no smoke without fire, our smoke detectors are a crucial part of your home security.

Alert

When smoke is detected from our monitored alarms, a signal is sent to our Alarm Monitoring Centre, which is manned around the clock.

Action

ADT smoke detection comes with fire response, which means we’ll call the fire service, you and your chosen keyholder if necessary.

Only 1 in 8 people test their smoke detectors as often as they should.

Ours are monitored and maintained for you, giving you one less thing to worry about.

Installed to the highest standards

Your system is always on

Control from anywhere

Fastest response in the UK*

We’re here to help anytime

Get in touch

Contact ADT today for one of our friendly, professional team will arrange a free consultation. We’ll send a trained engineer to advise and quote on any of the products you’ve read about the above, and more.

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What are you looking to secure?

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

CALL: 0800 804 6226


If you have any questions about our products and services, you can call us on:

0808 273 4201

8am - 7pm Monday to Friday,
9am - 5pm Saturday and Sunday

Get a free security assessment and a quote specific to your needs by calling 0808 2734 201.

Please use this form to submit an enquiry. This form collects your name, email address, and other personal information. Please read our Privacy Policy for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

Your details

Company details

Getting a free security assessment and a quote specific to your needs, couldn't be simpler

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Your details

If you have any questions about our products and services, you can call us on:

0808 2714 435

Our advisors are available from:
8am - 7pm Monday to Friday,
9am - 5pm Saturday and Sunday

Please use this form to submit an enquiry. This form collects your name, email address, and other personal information. Please read our Privacy Policy for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.