Help & Support
- What is the complaints procedure?
Please click here to download a copy of our complaints procedure.
- How do I lodge a complaint?
We are sorry to hear that you are unhappy with the service we have provided, please contact us on 0344 800 1999 or email us [email protected] and we will work with you to manage your complaint to a satisfactory resolution.
At ADT we are committed to providing excellent customer care, taking all customers feedback very seriously and we are continuously looking for ways to improve.
With ADT’s outdoor motion detection devices, you’ll be updated automatically via your smart device any time there’s movement around your home.
You’re four times more likely to die in a fire if there’s no working smoke detector. Our monitored smoke detectors identify smoke early so we can quickly contact you and the fire service – whether you’re at home or not.
67% of UK burglars say CCTV would deter them from targeting a property. When protecting your home and family, ADT high-definition CCTV cameras mean there’s no place to hide.