Contact Us

This page contains all of our contact numbers for your easy reference

Contact information

How do I contact ADT?

Accounts

Credit card hotline - 0344 800 6439

Setting up a direct debit - 0344 281 0101 (Monday - Friday, 8.30am - 4.30pm)

Copies of invoices, contracts & handover certificates - 0344 281 0101

General bill enquiry - 0344 281 0101

Request a refund - 0344 281 0101

Complaints

Lodging a complaint - 0344 800 1999

Leaving Us?

Leaving ADT - 0330 123 9612

Offers

Discount for a second home - 0800 169 8999

Moving home - 0800 169 0612

Moved into a new home which already has an ADT alarm - 0800 169 0612

Service, Maintenance & Faults

Replacement fob - 0344 800 1999

General Fault - 0344 800 1999

Update keyholder information or urgent requests - 0344 800 1999

Speak to our service department - 0344 8001 999

Remote Inspections - 0344 800 1999

Upgrades

Ordering & Cost of additional equipment - 0800 169 8999

Upgrade Response package - 0800 169 8999

Upgrade to Smart Home - 0800 169 8999

ResidentialBusiness

What are you looking to secure?

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

CALL: 0800 804 6226


If you have any questions about our products and services, you can call us on:

0808 273 4201

8am - 7pm Monday to Friday,
9am - 5pm Saturday and Sunday

Get a free security assessment and a quote specific to your needs by calling 0808 2734 201.

Please use this form to submit an enquiry. This form collects your name, email address, and other personal information. Please read our Privacy Policy for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

Your details

Company details

Getting a free security assessment and a quote specific to your needs, couldn't be simpler

All required fields need to be completed

Your details

If you have any questions about our products and services, you can call us on:

0808 2714 435

Our advisors are available from:
8am - 7pm Monday to Friday,
9am - 5pm Saturday and Sunday

Please use this form to submit an enquiry. This form collects your name, email address, and other personal information. Please read our Privacy Policy for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.