Service & Maintenance of your ADT Smart Home system
This page contains user guides to help you understand your system and answers some of the most commonly asked questions you might have about your service & maintenance with ADT.
How do I contact the service department?
Contact our service department on 0344 8001 999.
What does a routine inspection involve?
Your maintenance Inspection will include the following
- Check whether the customer has experienced any problems with the system
- Check mains and stand-by power supplies including charging rates
- Check the satisfactory operation of all detection devices including deliberately operated devices
- Check control unit for correct operation
- Check and test remote signalling equipment
- Check all audible warning and alarm devices for correct operation
- Check the alarm system is fully operational
- Check operation of keypads and LEDs
- Repair any minor faults
- Provide answers to any questions or queries that the customer may have.
How do I schedule a routine inspection?
We will contact you either by letter or phone at time of servicing to book in a mutually convenient date.
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A third of burglaries committed by minors, police statistics reveal
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ADT helps secure historic Magna Carta for 800th anniversary celebrations
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Bogus ADT sellers
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Do you live in Britain’s dog theft hotspot?
I’m sure all owners would agree that a dog isn’t just a pet, it’s a member of the family. We get so much love and joy from our four-legged friends that they’re priceless. We’re there at the ready to give them everything they could ever need – including fierce protection from any sort of harm.Read more
Easy ways to protect your business from a cyber attack
Technology is constantly moving forward and hackers are finding more sophisticated and inventive ways to attack businesses. Data breaches and leaks can cost not only your trust with consumers but your hard-earned profits too.Read more
Fire safety advice for homeowners and businesses
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How to keep your neighbourhood safe
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How to prevent employee theft
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Keep the things you love safe this Valentine’s Day
On February 14th, throw caution to the wind, book a restaurant and surprise the love of your life. But while you’re out celebrating the day of romance, don’t let yourself or your home be vulnerable to a much nastier surprise.Read more
Keep your pets safe from carbon monoxide
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Moving house checklist
From moving in with
New research reveals Britons struggle to deal with an emergency
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Security starts on the outside
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Simple home security measures to keep your property safe
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Smart innovations in home security
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The psychological effect of burglary on children
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Top tips for boosting your car security
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Top tips for securing your shed
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What is a Smart Home?
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What to do if you’ve been burgled
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Your very own Robocop
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