Service & Maintenance of your ADT Smart Home system
This page contains user guides to help you understand your system and answers some of the most commonly asked questions you might have about your service & maintenance with ADT.
How do I contact the service department?
Contact our service department on 0344 8001 999.
What does a routine inspection involve?
Your maintenance Inspection will include the following
- Check whether the customer has experienced any problems with the system
- Check mains and stand-by power supplies including charging rates
- Check the satisfactory operation of all detection devices including deliberately operated devices
- Check control unit for correct operation
- Check and test remote signalling equipment
- Check all audible warning and alarm devices for correct operation
- Check the alarm system is fully operational
- Check operation of keypads and LEDs
- Repair any minor faults
- Provide answers to any questions or queries that the customer may have.
How do I schedule a routine inspection?
We will contact you either by letter or phone at time of servicing to book in a mutually convenient date.
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Fire safety advice for homeowners and businesses
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Moving house checklist
From moving in with
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