Family looking at a laptop together Family looking at a laptop together

Upgrades & Add-ons to your ADT Home Security System

This page contains user guides to help you understand your system and answers some of the most commonly asked questions you might have about what ADT can offer you to upgrade or add-on to your current system.

FAQs

I would like additional devices for my alarm. Who do I contact to arrange this?

In order to supply additional devices and make sure they are compatible with your current system you may need a short consultation with one of our office based security experts. This is to ensure that the equipment is suitable and provides the right protection for you.

To order additional equipment or speak to one of our experts, please contact 0800 1698 999 or click

to complete our web form.

I would like additional devices for my alarm. How much will this cost me?

As each home is different; we need to review your existing equipment and ensure that you remain protected around the clock. For a quote on any devices, call 0800 1698 999 or click

to complete our web form.

I would like to upgrade my keyholder response intruder alarm to police response. What do I do now?

Great, you’ve chosen to take the step and opt for a police response alarm system to give you extra protection and complete peace of mind.

Depending on your current alarm system, we will either be able to activate police response remotely or a security consultant may need to visit your premises. Please note that adjustments may need to be made to your current system or in some cases a new alarm may need to be installed. Once your alarm system meets the requirements for police response, an application for a Unique Reference Number or URN will be submitted to your local constabulary, an application fee normally applies depending on your police force. To get the process started today, call 0800 1698 999 or click

to complete our web form.

I would like CCTV. Can you help?

Yes, to view our extensive CCTV product range, click here

I would like Smoke Detectors. Can you help?

Yes, to view our extensive Smoke Detectors product range, click here

How do I upgrade to ADT Smart Home?

We have a dedicated team working on an upgrade package for existing customers who wish to upgrade to ADT Smart Home and we hope to launch this soon. In the meantime please contact us on 0344 800 1999 to register your interest and we will contact you when this is available.

ResidentialBusiness

What are you looking to secure?

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

CALL: 0800 804 6226


If you have any questions about our products and services, you can call us on:

0808 273 4201

8.30am - 6pm Monday to Friday,
9am - 5pm Saturday

Get a free security assessment and a quote specific to your needs by calling 0808 2734 201.

Please use this form to submit an enquiry. This form collects your name, email address, and other personal information. Please read our Privacy Policy for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

Your details

Company details

Getting a free security assessment and tailored quote is simple. We offer home visits or telephone calls.

0808 2714 435

All required fields need to be completed

Your details

  • Expand

If you have any questions about our products and services, call us:

0808 2714 435

We're available:

Mon 08:30 - 18:00 Tues 08:30 - 18:00 Weds 08:30 - 18:00 Thurs 08:30 - 18:00 Fri 08:30 - 18:00 Sat 09:00 - 17:00 Sun Closed

Please use this form to submit an enquiry. This form collects your name, email address, and other personal information. Please read our Privacy Policy for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.

Thank you

Your sign up was successful – keep an eye on your inbox for our monthly crime updates.

Close